Skip to main content

Often we receive questions about how our live room auctions work and general questions about payment, attendance and other issues. We’ve compiled the list of questions we are most frequently asked so that we can provide you with substantive answers immediately. Please feel free to contact us by email if you have any further questions that have not been answered here.

How can I attend an auction?

I’m interested in a certain piece in the online auction but unfortunately the auction for it has passed. What can I do?

What is the Buyer’s Premium?

How do I pay for my purchases?

What are the estimates you show and who assesses the values?

Are there any reserves?

Who issues the gemological certificates?

How do I bid?

What happens if I can’t stay for the auction but would like to bid on an item?

Where does all this jewelry come from?